Bidlogix

Daisy Tring

Steve Gullon

Using BidJS and Bidlogix

All About BidJS V5

Here's your guide to on-boarding with us including the information we need from you and how you can provide it along with your next steps

On-Boarding with BidJS

If you're learning to use BidJS for the first time or if you're just looking for a refresher, this is the guide for you

BidJS Self-Teach Guide

All about BidJS V4

Optional Settings for your Software

Providing your Financial Information

TokBox (Vonage) for Webcast

Uploading Categories

Google Analytics Integration

This article explains how to set up your Svix account & what details BidJS support require in order to receive Registration Event webhooks.

How to set up your Svix account to receive BidJS Registration event webhooks

How to Set Up Your Auction Site to be Google Friendly

Supported Browsers

General Technical Information

How to Edit your Auctioneer Settings

How to change default currency, timezone and BP for Auctions

How to Change Default Registrant Behaviour

How to Hide Winning Bid Amount

How to Show Bid History

How to set up Auto Increments

How to change default Auctioneer Address for Auctions

How to change financial details on Invoices

How to show Autobids only

How to change admin notifications

How to change the number of offers users can place

How to set manual increments for Webcast Auctions

How to hide related items from item view

Auctioneer Options and Settings

How to Change Auctioneer

Having Trouble Logging in?

How to View the Administrator Dashboard

How to Login as an Admin

How to Become an Administrator

How to Create and Manage your Account

Logging in and Accessing BidJS

What is the Marketplace?

How to Make an Auction Public (Approve Auctions and Items)

How to Create a Webcast (Live) Auction

How to Create a Timed Auction

What are Timed and Webcast Auctions?

Creating Auctions

Autobids with Dynamic Increments (Timed Auctions Only)

Autobids with Non-Dynamic Increments and How this Affects Bidding

How to Set a Bidding Start Time / Disable Pre-Bidding

How to create an Unlisted Auction / How to Hide an Auction

How to Setup a Placeholder Auction

How to Stagger the End Times of Items (Timed Auctions Only)

What is Overtime Bidding / Bidding Extension?

What is Purchase Cut Off?

How to Set up a Private Treaty / Sealed Bid Auction

Auction Statuses Explained

How to Feature an Auction

Auction Options and Settings

How to Find and View Auctions

How to Edit an Auction

How to Delete an Auction

How to Reconcile an Auction

How to Edit an Auction After Reconciling

How to Archive an Auction

How to Add Auction Contacts

How to Create a Mailshot/Email List for an Auction

Managing Auctions

How to Create Items (One by One)

How to Create Multiple Items (Bulk Create) by Uploading a CSV

How to Edit Items

How to Add Images to Items (Upload Images and Image Quality Info)

How to Add Documents, Single Images and Videos to Items

Creating Items

Item Fields Explained

Item Status Explained

Ghost State Items

Tender Purchase Option

Transfer Purchase Option

Item Image Ordering and Display Options

How to Feature an Item

How to Auto-Reject low Offers (using Make Offer purchase option)

Common Purchase Options Explained

Purchase Option Choices when Creating Items

How Reserves Appear to Bidders

How to Upload Translations for Items

Multi-Item Type (not supported)

Item Options and Settings

How to View Items (Lots)

How to Approve, Suspend and Withdraw Items

How to Delete Items

How to Re-Order Items in an Auction

How to Delete an Item Image

Edit Items Using Export/Upload Feature

How to Hide Items

Managing Items

How to Approve a Bidder

How to Activate a User

How to Request Further Information / Deposit from a Registrant

How to Suspend Registrants

How to View Users

How to Edit a User

How to Lock and Unlock a User

How to Red Flag a User

How to Whitelist a User

How to Edit a User's Privileges

How to Add Deposits Held and Record Deposit Refunds for a User

How to View a User's Vendor Associations

How to View a User's Auction Associations

Managing Users

How to Cancel a Bid

How To Use The Beta Bid Table

How to Cancel an Autobid

Viewing and Managing Bids

How to Export Winning Bids

How to Export Sold Lots to a Spreadsheet

How to Export All Items and All Bids in an Auction (Bid Table)

How to Export All Bids for One Item (Single Item Bid Table)

How to Export Registrants

How to Export Users

How to Export Items

How to Export Marketing Data

Exporting Information

This article will help you to find instructions for each stage of the invoicing process.

How to Use BidJS Invoices

How to Generate Invoices

How to Add New Line Items to an Invoice

How to Edit Line Item Amounts on an Invoice

How to Approve and Send an Invoice

How to Add Payments Against an Invoice

How to Find Invoices and Invoice History

How to Credit an Item on an Invoice

How to Credit Tax on an Invoice

How to Send a Collection Note

How to Mark Invoice Items as Collected

How to Add Activity Notes to an Invoice or Credit Note

How to Send a Paid Invoice to a Buyer

How to Use Colour Coding for Invoice Management

What will my Users see in My Invoices? (BidJS Only)

Invoicing

How to Start a Webcast Auction

How to Setup and Send a Video Stream for a Webcast (using WebRTC)

How to Setup an External Camera for Webcast Stream

How to Access the Webcast Console

How to Enable Pre-Bidding for Webcast

How to Announce the Start Time of a Webcast

How to Send an Item into the Ring During a Webcast

How to Pause a Webcast Auction

This article describes how you can quickly change the asking price for a lot during a webcast (live) auction.

How to Change the Asking Price in the Clerking Console

How to Send Messages to Public Users during a Webcast

How to Place a Bid for the Floor during a Webcast

Keyboard Shortcuts and Tips for Clerking a Webcast

How to Execute a Commission Bid in the Webcast Console

How to Group and Sell Items in the Webcast Console

How to Display Different Currencies on the Webcast Room Screen

How to View Underbidders on the Auctioneer Screen (Webcast)

How to Reconcile a Webcast Auction with Suspended Items

Webcast Stream Minimum Requirements

Webcast Management, Settings and Clerking

How to Add Vendors

What Details Can I See as Vendor of an Auction?

How to Activate My Sales for a Vendor

How to Give an Admin access to view My Sales Statistics

Vendors

How to Split an Excel File Containing More than 1000 Items (for Upload)

UTF-8 Format

How to Hard Refresh your Browser

Useful Tools and Tips

Do Bidders Receive an email if they Win an Item?

Why Won't my Auctions Disappear from the Calendar?

Can Bidders Cancel or Change their own Bids?

Can Users Change their own Email Address?

What are the character limits for auctions and items?

FAQs

BidJS Demo Site

Service Status

Change Log

Find answers and get help from Intercom Support and Community Experts

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