A hard refresh forces your browser to reload the most recent version of a page, clearing cached files like scripts or stylesheets. This is often helpful if a site isn’t displaying or behaving as expected — especially after a BidJS upgrade.
When to Try It
A user is seeing outdated content
A page layout looks broken
A recent change isn’t showing up
It's recommended it as a first troubleshooting step
How to Hard Refresh
Chrome, Firefox, Edge
Windows:
Ctrl + F5Mac:
Cmd + Shift + R
Safari (Mac only)
Option + Cmd + E(clears cache)Then refresh with
Cmd + R
If you're unsure whether a hard refresh is appropriate, get in touch on [email protected].