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How to Auto-Reject Low Offers (Using the Make Offer Purchase Option)

Bianca Utihata avatar
Written by Bianca Utihata
Updated this week

When using the Make Offer purchase option, you can set specific parameters that help manage user expectations and automatically reject unsuitable offers.

Below is a breakdown of how the system behaves depending on the settings applied:

1. Purchase Price – Auto-Reject Below Amount

If you set a Purchase Price, any offers below this amount will be automatically rejected by the system.

  • The bidder will see a rejection message.

  • One of their available offers will be used up.

📌 Example:
If the Purchase Price is set to £100, an offer of £90 will be automatically rejected, and the bidder will lose one of their available offers.


2. Opening Bid – Prevent Low Offers

If you set an Opening Bid, offers below this amount will not be accepted by the system at all.

  • The bidder will see a warning message.

  • Their offer will not be submitted, and they won’t lose one of their available offers.

📌 Example:
If the Opening Bid is £100, any offers below that will be blocked from submission.

This also applies when there is a current bid in play. For example, if the current highest bid is £100, any lower offers will be blocked in the same way.


3. Reserve Price – Allow Review by Admin

If you set a Reserve Price, offers below this value will still be accepted by the system — but will be flagged for review by an administrator.

  • The bidder will see a success message.

  • Their offer will be submitted, and one offer attempt will be used.

📌 Example:
With a Reserve Price of £100, an offer of £90 will be accepted and queued for review, even though it's under the reserve.

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