Here's how to create a timed auction:

Text Instructions:

  • Login to Admin

  • Click the Auctions & Items tab, then select Create Timed Auction

  • Select View Auctions from the Auctions & Items drop-down menu or the Admin Home page then click on New Timed Auction

General Settings

  • Give the auction a name and description. (The title is limited to 120 characters. The description is limited to 500 characters.)

  • Select the auction currency

  • Select the bidding extension i.e. if a bid is placed within the last few minutes or seconds of an item closing, the item's end time is extended by the same amount of time

  • Select the purchase cut-off - this is the number of hours before the auction closes that any 'make offer' and 'buy now' functionality switches off

  • Enter the Buyers Premium - this is the auction default and can be changed for each item

  • If you wish to display sales tax rates for your auction, tick the Required box and enter the amounts you wish to charge for Hammer Price, Buyers Premium and Charges (this will be used as the default for items but can be changed for each item when creating/editing). If it is not required or you require different tax values for various items/buyers dependent on location, please untick the Required box and supply us with the blurb you wish to display instead. The default content is 'Please Contact Auctioneer'.

  • The default deposit and credit card auto-approval location fields are both deprecated at this time

Auction Logo

  • To add an auction logo, click on the Logo tab, then click Add

  • Either drag and drop the file into the box or select Choose Files... and select the image you wish to use as the auction logo


  • For Webcast auctions select the start date and time of the auction

  • For Webcast, tick whether you wish pre-bidding to be allowed or not

  • For Timed auctions select the end date and time of the auction

  • Select the timezone the auction is in

  • Select if viewing is by appointment or not. If viewing is by appointment only you can also specify the dates that are available for bidders to make appointments

  • Add in any additional comments you would like to show about viewing on the front end the website by entering them into the Comments On Viewing? box

  • Select the start and end dates for clearance. If clearance does not apply leave these fields blank

  • You can stagger the end time of lots in a Timed auction by ticking the Stagger End Times box


  • Add in the address information for the auction

  • If you wish to show a map of the auction location to your bidders click on the Pin Point On Map button

  • You will then see a Google map appear with an icon marking the location

  • To change the location drag and drop the icon to where you require it to be


  • To add a document (e.g. site health & safety regulations) Click on the Documents tab

  • Either drag and drop the file(s) into the box

  • Select Choose Files... and select the document(s) you wish to attach, click Open to select the document you wish to upload

  • In the box that then appears under the file title you can choose to enter a label for the document

  • To add another document click Choose Files... again or drag and drop a new file into the box (note that you can also add documents to individual items)


  • Click on the Contacts tab

  • Click the box next to the contact name to add them as a contact for the auction - if there are not any contacts listed please see the Adding Contacts help article

Supporting Content

  • To use your default templates for auction information leave the Use Auctioneer Content box at the top of the page ticked, unticking the box will allow you to edit each piece of information just for this auction

Catalog Config

  • This feature is deprecated. You can instead set the start time of your auction to be delayed.


  • To save the auction click Save Auction at the top left of the screen. This will put your auction into a Preview status if all the required fields have been completed correctly

  • If you have not completed all the fields an error message will alert you to what is missing

  • To save as a draft tick the Save as draft box and the select Save Auction - this allows you to save your progress without you having to enter in all the required information

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