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How to Upload Translations for Items

This document explains how to download existing auction item information, edit it, and re-upload it. This is primarily used for translating item information into other languages, but can also be used to edit items in their original language.

Written by Bianca Utihata
Updated over a week ago

Guided Tour

To access the tour below, you will need to be logged into: https://hove.eu-west-2.bidjs.com/auction-mgt as the Admin_demo user before clicking the link.

Click here to take a tour through this process within the demonstration software.

Exporting Item Content

⚠️ Please note:

Uploading translated content depends on your system configuration. If you cannot upload into other languages, translations may not be enabled on your setup. Contact us for assistance.

This process can only be done on existing items, so the content must first be exported.

You must also have the correct permissions. If you cannot see the options below, contact our support team or your auction manager.

To export item content:

  1. Go to Content > Upload/Export Item Content

  2. Select the Auction from the dropdown menu

  3. Select the Language to export

  4. Click Export Item Content

  5. A .csv file will be downloaded to your device

Editing Item Content

Open the exported file in Excel, LibreOffice, or similar software.

You may edit the following fields (but not the first row):

  • Title

  • Summary

  • Description

⚠️ Important:

  • Do NOT edit the Lot Numbers.
    Changing the lot number will update the content for the lot number listed in that column and may disassociate items.
    ​

  • Do NOT edit the first row of the document.
    This will cause an upload error.
    ​

  • You may upload as many or as few items as you wish.
    Any items remaining in the file will be overwritten during upload.
    ​If you do not want certain items updated, delete those rows before uploading.
    ​

  • The file must remain saved in UTF-8 format.

Editing Auction Information

This method can also be used to edit:

  • Auction Title

  • Auction Summary

  • Auction Description

⚠️ Please Note:

  • This should only be used for translations.

  • If you do not wish to edit the Auction information, delete the second row of the exported file before uploading.

Uploading Item Content

Before uploading, ensure the file is saved as a UTF-8 encoded CSV file.
If not, special characters may display incorrectly on the public site.
​

To upload:

  1. Go to Content > Upload/Export Item Content

  2. Under the Upload section:

    • Select the correct Auction

    • Select the correct Language

      • For translations → choose the new language

      • For original language edits → choose the original language

  3. Ensure Abort upload on error is ticked

    • If enabled, the upload will stop and no content will update if errors are found

  4. Click Choose File

  5. Select your edited CSV file

  6. Click Upload Item Content

  7. Click Confirm

After upload, the screen will display:

  • Errors found, if any

  • The number of valid lines successfully loaded

If you experience issues, contact [email protected] for assistance.
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