Step-by-Step Instructions
Log in to the admin area.
Go to Users & Groups > Users from the left menu bar.
Click on the yellow Modify Filter button and locate the user.
Click on the username of the user you wish to edit.
Navigate to the Edit tab to update the user’s details.
⚠️ Important Notes
Your ability to view and edit certain fields will depend on your admin privileges. If you're unable to make specific changes, please contact Bidlogix Support or your local contact for assistance.
Once a username is created, it cannot be changed — this is to ensure the integrity of user data and bidding history.
Editable Information
Within the Edit tab, you may be able to update the following fields:
Email Address
🔹 Note: When a user creates an account, they are asked to verify their email address. If you change it manually, this step is bypassed. Make sure to confirm the new email is valid — for example, by receiving an email from that address.Forename
Surname
Additional Actions Available in the Edit Tab
Depending on your level of access, you can also:
Manually activate a user’s account (bypassing the email verification process)
Verify the user’s phone number
Red Flag the user
White List the user
Lock or unlock the user’s account