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How to Edit a User

Bianca Utihata avatar
Written by Bianca Utihata
Updated today

Step-by-Step Instructions

  1. Log in to the admin area.

  2. Go to Users & Groups > Users from the left menu bar.

  3. Click on the yellow Modify Filter button and locate the user.

  4. Click on the username of the user you wish to edit.

  5. Navigate to the Edit tab to update the user’s details.

⚠️ Important Notes

  • Your ability to view and edit certain fields will depend on your admin privileges. If you're unable to make specific changes, please contact Bidlogix Support or your local contact for assistance.

  • Once a username is created, it cannot be changed — this is to ensure the integrity of user data and bidding history.


Editable Information

Within the Edit tab, you may be able to update the following fields:

  • Email Address
    🔹 Note: When a user creates an account, they are asked to verify their email address. If you change it manually, this step is bypassed. Make sure to confirm the new email is valid — for example, by receiving an email from that address.

  • Forename

  • Surname


Additional Actions Available in the Edit Tab

Depending on your level of access, you can also:

  • Manually activate a user’s account (bypassing the email verification process)

  • Verify the user’s phone number

  • Red Flag the user

  • White List the user

  • Lock or unlock the user’s account

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