The My Sales feature allows Vendors to log into your public site and see their own item sales information, including item-level data, bidding activity, and statistics across auctions.
Follow the steps below to enable this feature for a vendor:
Step 1: Vendor Creates a User Account
Ask your vendor to create a user account on your public auction site.
Step 2: Contact Your Account Manager
Contact your account manager with the following details:
The username of the vendor's new account
The name of the Vendor in your system that they should be linked to
Your account manager will activate My Sales access for the vendor.
For Account Managers
Manual Setup Instructions
Step 1. Assign the Role: Public Vendor Administrator
Go to Users & Groups > Users
Use Modify Filter to search for the username
Click on the username
Navigate to the Roles & Privileges tab
Tick Public Vendor Administrator
Click Save Roles and Privileges
⚠️ Please Note:
If you can't view the roles and privileges information, you might not have the correct admin access. Contact your account manager or get in touch with our support team for assistance.
Step 2. Associate the User to a Vendor
Go to Users & Groups > Vendors
Find the relevant vendor name in the list
In the Administrator list column, click the dropdown and select New Administrator
Enter the vendor’s username
Click Confirm
Vendor Access Enabled
Once setup is complete:
The user will now see a My Sales link when they log into your auction site
They will be able to view details about all items associated with that Vendor in the system
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