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Do Bidders Receive an Email if They Win an Item?

Bianca Utihata avatar
Written by Bianca Utihata
Updated over a week ago

Yes – but only after the auction is reconciled and you manually choose to send emails during confirmation.

To trigger automatic "won" email notifications from the BidJS system:

  1. You must reconcile the auction – this tells the system which items are sold and to whom.

  2. You must select “Proceed (with emails)” during the reconciliation process.

    • If this is not selected, no email will be sent to winning bidders.

Email Content

The "won" email is generic and not tailored per auction. If you’d like it to say something specific, please contact Bidlogix Support with your updated content. Or reach out to your bidders directly for a more personalised experience.

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