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How to Approve a Bidder
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Written by Day Tring
Updated over 3 years ago

Here is how to approve a bidder who has registered for your auction:

Viewing Bidders from the Dashboard

  • Log into the administration area

  • Once logged in you will initially come to a Dashboard page

  • You will see a table of Actions Required
    ​Note: This table will only appear if there are outstanding actions that need to be completed

  • The first column in this table displays Pending Bidders for the auction title it's listed next to

  • Click on the number (in Pending Bidders column) to take you through to the Registrants page - showing full details of the pending registrants for that auction

Viewing Bidders with the Registrants Button

  • In the administration area click Auctions & Items > View Auctions > Click on the auction title > Click Registrants button in the top right of page
    ​

Please Note

When in the Registrants page, if you cannot see any Pending registrants click Modify Filter and ensure the 'Pending' box is ticked under 'status'

  • To Approve an individual user, use the buttons in the Actions column on the right hand side - Click Approve

  • An audit box will appear where you need to check box to populate template script, or manually write the reason you are approving the registrant

  • To approve multiple registrants tick the check boxes on the left of each registrant to select the ones you want (the very top check box selects all users)

  • Click the grey Approve Selected Users button in the top left of the page
    ​

  • An audit box will appear where you need to check box or write the reason you are approving the registrant(s)

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