In example below the debtor, adam, needs to be credited £1035.00
Find your invoice.
Scroll to the invoice you wish to credit.
Click Credit in the Actions column.
If there are multiple items on one invoice, all items will be credited.
Once an invoice has been credited, you can no longer make changes to the invoice.
Click Credit Invoice.
You will then be prompted with a credit note to print for your own records
You can then Send To Buyer, as you would for a debit invoice