If you need to prevent a user from bidding in an auction, you can suspend them from the admin area. This action only applies to the auction you select.
Finding Registrants
Log into the admin area.
Go to Auctions & Items > View Auctions.
To access the list of registrants, choose one of the following options:
Click on either the Approved or Pending link under the Bidders column to go to the Registrants page.
OR
Click on the auction title, then select the Registrants button on the top menu.
🔍 Note: If you don’t see the registrants you expect, click the yellow Modify Filter button and make sure the relevant status boxes (e.g. Pending, Approved) are ticked.
Suspending a Registrant
Find the registrant you'd like to suspend in the list.
In the Actions column (on the right-hand side), click Suspend.
An audit box will appear. You can either:
Tick the provided checkboxes to select a reason
ORManually enter your own reason for suspending the registrant.
⚠️ Please Note:
If the registrant has an autobid (commission bid) already placed on an item in the auction, you must cancel the autobid manually in order to allow other bidders to place autobids.