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Email Deliverability
Email Deliverability

Here are the domain settings you need in place to ensure email deliverability from BidJS to your customers.

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Written by Day Tring
Updated over a week ago

As of February 2024, new authentication requirements are being introduced by our third-party email delivery tool due to industry standards changes. This means that the settings below will need to be in place on your domain to ensure emails are delivered successfully to your customers.

⚠️ Please note! Not all DNS managers look or behave the same way ⚠️

For example, some will use different wording from that shown below, such as the value may be known as the destination for example. Some may have different input requirements, such as needing a full stop behind the CNAME value to prevent auto-appending values. Other differences may also occur.

If you're not sure how to make these changes, we recommend talking to your technical expert.

DKIM

DKIM is a DNS-based email authentication mechanism that allows email receivers to verify that we have permission to send your email with the aim of increased delivery success.

To Enable DKIM:

Create two CNAME records:

  1. one with the name 

mte1._domainkey.yourdomain.com

with the value 

dkim1.mandrillapp.com


​

  1. another with the name 

mte2._domainkey.yourdomain.com

and the value 

dkim2.mandrillapp.com

DMARC

A DMARC policy is an authentication protocol that can be added to your domain to help protect against fraud and increase deliverability. A minimum DMARC policy of "v=DMARC1; p=none" is required for any sending domain as of 2024. Read more about additional configurations available at dmarc.org.

To Enable DMARC:

  1. Create and save a TXT record in your DNS with a name of 

_dmarc.yourdomain.com

and a value of 

v=DMARC1; p=none

Replace yourdomain.com with the domain you're setting up. Some domain hosts automatically add yourdomain.com after the initial value—contact your domain provider for any specifics.

Domain verification

If you are using any other Mail Chimp driven tools, you will need to verify your domain with us to ensure that emails are delivered successfully. In this case, email us at [email protected] and we'll get back to you with your unique TXT record.

Get it checked

Once these settings are in place, let us know at [email protected] and we'll check everything looks ok from our side.

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