β οΈ Please Note:
If the invoice contains multiple items, all items will be credited β you cannot credit items individually.
Once an invoice has been credited, no further edits can be made to it.
Steps to Credit an Invoice
Navigate to the invoice you wish to credit
In the Actions column, click Credit
βClick Credit Invoice on the pop-up confirmation window
A credit note will be generated, which can be printed for your own records or saved as a PDF, by clicking Print and changing the destination to "Save as PDF"
Send the PDF manually via email to the user
You can now click Send to Buyer, just like you would with a regular debit invoice

