Find the auction the items are part of
Click the pertinent Reconcile button - found in the Actions column
You will be asked if you wish to send an auto-response (email) to winning bidders.
Please note:
The BidJS transactional email will not be send automatically and requires an admin to choose to send the emails when reconciling the auction.
Unless you've updated the content for the winning bidders email the email information will be generic, so you may wish to not send out emails when reconciling and send a more tailored email to the winning bidders.
Suspended Items Cannot be Reconciled
You cannot reconcile items that are SUSPENDED (this automatically occurs when an item is 'passed' in the Webcast Ring)
You must therefore change the status of any SUSPENDED items to WITHDRAWN before Reconciliation can be successful
Perhaps the quickest way to Withdraw multiple SUSPENDED items is by first going to the Items screen
Next Filtering to SUSPENDED items first (see image below)
Select (tick box) the necessary Items and set to Withdrawn by clicking Withdraw > Confirm
You can now Reconcile the auction and all items